Returns & Exchanges
At Plum Bottom Gallery, we want you to be completely satisfied with your unique purchase. If your selection doesn't perfectly fit your space or style, we accept returns on most items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our gallery team via email or phone with your order number to receive a return authorization and specific packaging instructions.
- 2.Pack with Care
Carefully secure the item in its original packaging, ensuring all protective materials are in place to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our gallery location.
- 4.Receive Your Refund
Once we inspect the returned item to ensure it is in original condition, we will process your refund to the original payment method within 5-7 business days.